In North Texas, hail isn't a question of if — it's a question of which spring. Garland sits squarely in one of the most hail-battered corridors in America, and every few years a storm rolls through that damages thousands of roofs in a single evening. When that happens, you need two things: an honest answer about whether your roof was actually hit, and someone in your corner for the insurance claim. All Star Roofing of Garland has been providing both for 30+ years.
What hail damage looks like on a roof
Hail damage is easy to miss from the ground and easy to exaggerate from a sales script. On an asphalt shingle roof, real hail damage shows up as dark bruises where granules were knocked away, soft spots that give under a thumb, circular cracks in the shingle mat, and dented soft metals — vents, flashing, gutters — that record the size of the stones. Wind damage from the same storms shows up as creased, lifted, or missing shingles. None of it has to leak today to matter: a bruised shingle sheds its granules, bakes in the sun, and fails years early. That's exactly why insurers cover hail damage — and why it should be documented while the evidence is fresh.
Storm chasers knock. We live here.
Within days of any big hailstorm, Garland driveways fill up with out-of-town trucks and clipboard crews making big promises. Some are legitimate; many will be gone before your shingles finish curing. One of our customers, Gwen J., described it exactly: "We suffered a violent hailstorm on May 19, 2023. Afterwards, very aggressive roofers came to our door and made big commitments! It was refreshing to meet Mr. Marvin Rodriguez and hear about his business, All Star Roofing of Garland. Mr. Rodriguez was thorough with his inspection and made recommendations for only the needed repairs."
That's the difference a local, owner-operated company makes. Marvin has roofed in this area for three decades, answers his own phone at (214) 681-8863, and will still be here the next time it hails. If your roof wasn't damaged, he'll tell you so and shake your hand. If it was, he'll show you the photos and explain your options — sometimes a targeted repair, sometimes a full replacement done in one day.
Insurance claims
The insurance process is where most homeowners feel out of their depth — and where our reviews are most emphatic. Rosita T. wrote: "He, also, gave me information about the insurance process that I was completely unsure of. I live overseas and he managed to take care of everything from start to end!" Here's what that help looks like in practice:
- Free storm damage inspection. Before you ever call your insurer, we tell you whether there's a legitimate claim. No claim-worthy damage means no claim — filing a weak one can count against you.
- Documentation. We photograph every hail bruise, wind crease, and dented vent, slope by slope, so your claim is backed by evidence rather than opinion.
- Adjuster meetings. When your insurance adjuster comes out, Marvin meets them on the roof and walks the damage with them, making sure nothing gets overlooked in the scope.
- A clear scope of work. Once the claim is approved, you get a straight explanation of what the insurer is paying, what your deductible covers, and exactly what we'll do.
As another Garland reviewer put it after her storm: "After a recent hailstorm damaged my roof...Marvin was incredibly helpful. The work was completed efficiently and to a high standard."
Wind and storm damage, not just hail
Straight-line winds do as much damage in Garland as hailstones — lifted shingle tabs, blow-offs, fallen limbs, and torn flashing. We handle wind claims the same way: inspect, document, meet the adjuster, and fix it right. William J. summed up his experience: "I recommend All Star Roofing to anyone that needs to have their roof replaced due to hail and wind damage." If you're not sure whether the last storm touched your roof, a free inspection settles it in under an hour.